Customer Privacy & Data Protection Commitment
Review our comprehensive privacy policy detailing how Apex Roofers Vancouver WA collects, protects, and securely manages your personal contact information. We maintain strict digital privacy standards and ensure your estimate requests, roof inspection details, and private inquiries remain completely confidential, protected, and secure at all times.
- Zero Data Selling: We never sell, rent, or trade your personal contact details, email addresses, or phone numbers to third-party marketers.
- Secure Form Transmission: All estimate inquiries and lead submissions use 256-bit SSL encryption to ensure complete data security.
- Communication Privacy: Contact information is used solely by our internal team to provide requested estimates and schedule project services.
1. Information We Collect
When you request a free roofing estimate, contact our 24/7 dispatch office, or use our interactive cost estimator, we may collect personally identifiable details that you voluntarily submit, including:
- Contact details: First and last name, email address, and direct phone number.
- Property information: Street address, city, ZIP code, approximate roof square footage, and project notes.
- Project specifics: Preferred roofing materials, active leak locations, and insurance claim claim numbers.
- Technical browsing data: Anonymous IP addresses, browser types, and navigation activity collected via cookies to optimize website speed.
How Do We Use and Protect Your Personal Information?
Apex Roofers Vancouver WA uses voluntarily submitted contact information solely to schedule 21-point on-site inspections, prepare line-item roofing quotes, dispatch emergency tarping crews, and file Washington State building permits. We maintain a strict zero-selling policy and protect all data with 256-bit SSL encryption.
Source and Official Standards: Work performed strictly under Washington State Department of Labor and Industries (L&I) contractor registration #APEXRV*812MB and local building code standards.
The information we collect is strictly used to conduct legitimate roofing business operations:
- Scheduling 21-point on-site roof inspections and preparing line-item written estimates.
- Dispatching 24/7 emergency weatherproofing and tarping crews across Clark County.
- Filing City of Vancouver and Clark County building permits and scheduling mandatory municipal inspections.
- Registering manufacturer warranties with Malarkey Roofing Products, GAF, and commercial membrane manufacturers.
- Sending SMS or phone updates regarding crew arrival times, material deliveries, or project milestones.
What Should You Know About 3. Zero Selling or Renting of Personal Data?
Apex Roofers Vancouver WA strictly adheres to manufacturer engineering specifications and Clark County building codes, ensuring durable weatherproofing, energy efficiency, and long-term warranty protection for local properties.
Source and Official Standards: Work performed strictly under Washington State Department of Labor and Industries (L&I) contractor registration #APEXRV*812MB and local building code standards.
We respect your privacy. Apex Roofers Vancouver WA does not sell, rent, trade, or lease customer contact lists or personal data to third-party telemarketers, lead brokers, or marketing agencies under any circumstances. Your information remains confidential within our internal contracting and project management software.
4. SMS Text Messaging Compliance
If you provide your mobile phone number, you consent to receive direct SMS communications regarding your roofing project, estimate appointments, and emergency service dispatches. Message and data rates may apply. You may reply STOP at any time to opt out of non-emergency text communications.
5. Data Security Measures
We implement industry-standard 256-bit SSL encryption, firewalls, and restricted administrative database access to protect your personal information against unauthorized disclosure, loss, or misuse.
6. Your Data Rights
You have the right to request a copy of the personal details we hold about you, request corrections to inaccurate records, or request complete deletion of your records once contractual, warranty, and state tax retention requirements are satisfied.
7. Contact Our Privacy Officer
For questions about our Privacy Policy or data handling practices, please contact us:
Apex Roofers Vancouver WA - Privacy Office
12917 NE 71st St, Vancouver, WA 98682, USA
Phone: (360) 325-8254
Email: info@roofersvancouverwa.us